Shipping policy

At Soul Sticks, we are dedicated to providing efficient and reliable shipping services to ensure your orders are delivered promptly. Please read our shipping policy below for more details:

Order Processing and Fulfillment

  • Orders placed on our website will be processed and fulfilled by a carrier of our choice.
  • Orders will be shipped the same day if they are placed before 12:00 PM PST (Pacific Standard Time).
  • Orders placed after 12:00 PM PST will be processed and shipped within one business day.
  • Order processing and shipping occur Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.

Carrier Selection

  • We select the carrier for your order based on factors such as the shipping destination, package size, and delivery speed. We work with reputable carriers to ensure the safe and timely delivery of your items.
  • Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment.

Shipping Methods

  • We offer a standard shipping of 5-7 business days. 

Shipping Destinations

  • We offer shipping to most domestic destinations. Please note that shipping times may vary depending on the shipping address.

Shipping Times

  • The estimated delivery time for your order depends on the shipping method and your location. Please refer to the shipping method details during checkout for more accurate delivery estimates.

Tracking Your Order

  • Once your order is shipped, you will receive an email containing a tracking number. You can use this number to track the status and location of your package.

Updates to the Shipping Policy

  • We reserve the right to update our shipping policy as needed. Any changes will be posted on our website.

We aim to provide a seamless and efficient shipping experience for our customers. If you have any questions or require further assistance, please feel free to contact our Customer Support Team through the information provided on our website. Thank you for choosing [Your Company Name] for your shopping needs.