Returns & Refunds
Returns & Refunds
We strive to ensure your complete satisfaction with every purchase. If something isn't right, we're here to help.
At a Glance
Contact Us First
Reach out to our team before returning anything. We'll guide you through the process and find the best solution.
30-Day Window
Returns must be submitted within 30 days of purchase. Items must be unused, in original condition with all packaging.
Refund to Original Payment
Refunds are issued to the original payment method within 3β5 business days of processing.
What's Eligible
β Eligible for Return
Submitted within 30 days of purchase.
Product is in original condition, unused, with all original packaging, tags, and accessories intact.
π« Non-Returnable Items
Custom or personalized items.
Sale or clearance items.
Gift cards.
How It Works
Contact Our Team
Email us at suppliesdivine@gmail.com or deekaywebmaster@gmail.com with your order details and a description of the issue. Photos are helpful.
We'll Assess & Respond
Our team will review your situation and provide a resolution β which may include a product replacement or a refund of the purchase price.
Ship It Back
You are responsible for return shipping costs. We recommend using a trackable, insured shipping method to ensure safe delivery back to us.
Receive Your Refund
Once we receive and process your return, your refund will be issued to your original payment method within 3β5 business days.
Good to Know
The resolution we offer will be based on the specific circumstances of your case. We reserve the right to update this policy at any time β any changes will be posted on our website.
We're committed to ensuring your shopping experience is nothing less than exceptional.
Need Help?
Don't hesitate to reach out with any questions or concerns.
suppliesdivine@gmail.com Contact Us